Returns & Exchanges
At Proud Poppy Clothing, we want you to love your new wardrobe additions, which is why we offer a flexible 30-day return policy for store credit or size exchanges. Please ensure all items remain in their original condition with tags attached to be eligible for a return.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn garments with all original packaging and labels into a secure mailing satchel.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any Australia Post location.
Receive Your Credit
Once our warehouse team inspects your return, we will issue a store credit via email within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing